Support

Support that stays human.

Orbit is meant to feel calm, not like another system you need help surviving. If you are stuck, you should be able to get moving again with one clear answer and one real person to contact.

The help most people need first

Short paths, clear buckets, no help-center labyrinth.

Getting started

Set up Orbit, add your first person, and understand the basic rhythm of circles, drift, and reminders.

  • Join the beta and install TestFlight
  • Add one real person first
  • Build circles before doing anything fancy

Privacy and ownership

Orbit is private by design. The app is local-first, exportable, and intentionally non-vampiric.

  • No ads or attention harvesting
  • Export your data anytime
  • Read the full privacy policy

Technical issues

If something feels broken, tell us what happened, what device you are on, and what you expected.

  • Bug reports by email
  • Beta feedback is welcome
  • We reply like humans

Circles and drift

Orbit uses circles as a practical shape, not a rulebook. Core, Inner, Near, and Far simply make people easier to see.

Memory and context

Orbit helps you keep the thread: last conversations, birthdays, promises, moments, and gentle next steps.

Exports and account help

Need to export data, leave the beta, or ask something unusual? Reach out directly and we will help.

Frequently asked

The quick answers before you write in.

Is Orbit just a CRM for friends?

No. Orbit is for real relationships, not pipelines, audiences, or streaks. It is a private tool for staying close.

Is my data private?

Yes. Orbit is local-first, private by design, and built to avoid surveillance-style product patterns.

Can I export my data?

Yes. Export is part of the product philosophy, not a grudging afterthought.

What devices does Orbit support?

Orbit is currently in beta on iOS. Other platforms can come later, but the focus right now is getting the core product right.

How do reminders work?

They are meant to be gentle, situational nudges, not a task manager that turns friendship into admin.

Stay close

Need the product context too?

The clearest explanation of Orbit still lives on the homepage: circles, drift, prompts, and the reason the product exists.