How Can We Help?

Find answers, get started, or reach out to our team. We're here to help you make the most of Orbit.

Getting Started

New to Orbit? Learn how to set up your account, add your first people, and start organising your relationships.

  • Download and install the app
  • Add people to your circles
  • Create your first event
  • Capture your first moment
Join Beta →

Privacy & Security

Your data is yours. Learn about our non-vampiric design philosophy and how we protect your information.

  • No tracking or selling data
  • Local-first storage
  • Export your data anytime
  • GDPR compliant
Privacy Policy →

Account Management

Manage your account settings, update your profile, and control your data.

  • Update profile information
  • Change preferences
  • Export your data
  • Delete your account
Get Help →

Technical Support

Experiencing bugs or technical issues? Report problems and get help from our team.

  • Report bugs
  • Troubleshooting guides
  • System requirements
  • Known issues
Report Issue →

Community & Feedback

Join our beta community, share feedback, and help shape the future of Orbit.

  • Join beta community
  • Request features
  • Share feedback
  • Vote on roadmap
Join Community →

Resources & Docs

Explore guides, tutorials, and documentation to master Orbit's features.

  • User guides & tutorials
  • Video walkthroughs
  • Best practices
  • Tips & tricks
Explore Features →

Frequently Asked Questions

Is my data private and secure?

Yes! Orbit is designed to be non-vampiric. Your data stays on your device by default. We don't sell ads, track you for targeting, or sell your data. You own your information and can export or delete it at any time.

How do circles work?

Circles are based on Robin Dunbar's research on meaningful relationships. You organise your people in layers—from your closest 5, to trusted 15, good friends 50, and extended community of 150. This helps you maintain the right level of connection with each person.

Can I share contact cards?

Yes! Create beautiful digital contact cards that stay automatically updated. Share them with a simple link—no more outdated phone numbers or emails.

How do event invitations work?

Create events in the app and send beautiful invitations via shareable links. Guests can RSVP without needing the app. You control whether the guest list is visible to attendees.

Is Orbit free?

Yes! Orbit is free forever for up to 150 people (Dunbar's number). We believe relationship tools should be accessible to everyone. Optional contributions support development, but the core toolkit is always free.

What devices does Orbit support?

Orbit is currently in beta for iOS. Android and web versions are planned for the future. Join our waitlist to get early access when we launch.

Can I export my data?

Absolutely! Export your data anytime in standard formats (vCard for contacts, ICS for events, Markdown for notes). Your data is never locked in.

How do I delete my account?

You can delete your account and all associated data at any time from the app settings. This action is permanent and cannot be undone. If you need help, contact us at hello@orbit.social.

Still need help?

Can't find what you're looking for? Our team is here to help.

Email Support

We typically respond within 24-48 hours